System Actors’ Capacity and Capability

System Actors Capacity and Capability measures confidence in the system to manage change well and collaborate on transition challenges.

Why is this important?

Urban change occurs in a complex system of stakeholders including government, developers, elected members and community. Trust in the system's ability to plan and implement urban change to the benefit of all and future generations is critical to the success of sustainable urban transformation. Also critical is a community's and individual's ability to manage change well and participate in a change as future conscious citizens.

  • Assesses the degree of trust in the urban system to manage change well.

  • Measures the capability of the community to manage change well.

  • Identifies the level of community participation and views on future urban planning.

System Actors’ Capacity and Capability Key Insights

Low trust across the urban system

Overall trust in the urban change system is low across all stakeholders, with councillors (Cairns 39%, Hume 49%, Penrith 30%, Ballarat 36%) and local government (Cairns 39%, Hume 44%, Penrith 36%, Ballarat 37%) generally being the most trusted actors. State government confidence was highest in Hume and Ballarat.

Negative sentiment toward developers

Negative sentiment was highest towards developers across all cities, with 48% in Ballarat, 49% in Penrith, 30% in Hume, and 41% in Cairns. Interestingly, developers in Hume also received a higher level of support than other cities (43%).

The need to build community knowledge on the urban system

Many participants across all LGAs selected 'neutral' for trust across all stakeholder. This indicates it that is may be useful to build community's understanding of how the system works, the role of each agency and what they can and can't influence.

Elected officials play a crucial role in leading urban change conversation

To guide communities through urban change effectively, it's crucial that elected members possess a deep understanding of sustainable growth and the necessary skills to lead informed change conversations.

Community Capacity

Overall, the community's self-belief is robust in all the LGAs. In Ballarat, a majority of respondents (59%) believe that their community can organise to respond to challenging events. Penrith and Hume follow closely at 49% and 56%, respectively. However Cairns is a outlier, with only 7% confidence.

Positive working relationship

Confidence in the existence of good working relationships between different community groups is highest in Ballarat (63%), closely followed by Cairns (59%), Hume (56%), and Penrith (55%).

Community’s ability to manage change well

When asked about their belief in the community's ability to manage change well, respondents in Hume led with 59%, followed by Ballarat (58%), Cairns (58%), and Penrith (55%).

Citizenship

When it comes to participation in community forums on urban development over the past three years, the figures across Cairns, Hume, Penrith, and Ballarat reveal relatively low engagement. Participation rates range from 7% in Penrith, slightly higher at 12% in Cairns and 13% in Hume, to a peak of 15% in Ballarat. These figures highlight that overall, there is a low level of public involvement in urban development discussions across these cities.

Detailed outcomes can be found in the PDF